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Acceptable Use and External-Facing Services Policy

Table of content


This Acceptable Use and External Facing Services Policy (Policy) applies to Customers’ use of all services offered by Code Capsules Limited or its affiliates (CodeCaps).

Last Updated

January 29, 2022

Changes to Policy

CodeCaps may change this Policy by posting an updated version of the Policy at and such updates will be effective upon posting.


A Customer’s violation of this Policy will be considered a material breach of the Master Subscription Agreement and/or other agreement governing the Customer’s use of the Services.

Prohibited Material

Customers may not, and may not allow any third party, including its users, to use Services to display, store, process, or transmit, or permit use of services to display, store, process, or transmit:

  1. Material that infringes or misappropriates a third party’s intellectual property or proprietary rights;
  2. Hate-related or violent material, and/or material advocating discrimination against individuals or groups;
  3. Obscene, excessively profane material or otherwise objectionable material;
  4. Material advocating or advancing criminal hacking, cracking, or phishing;
  5. Material related to illegal drugs or paraphernalia;
  6. Malicious material;
  7. Unlawful software;
  8. Malicious Code, such as viruses, worms, time bombs, Trojan horses, and other harmful or malicious files, scripts, agents, or programs; or
  9. Material that violates, encourages, or furthers conduct that would violate any applicable laws, including any criminal laws, or any third-party rights, including publicity or privacy rights.

Prohibited Actions

Customers may not use a service to, nor allow its users or any third party to use a service to:

  1. Generate or facilitate unsolicited commercial email (spam). Such prohibited activity includes, but is not limited to:
    • Sending communications or email in violation of any other applicable anti-spam law or regulation;
    • Imitating or impersonating CodeCaps, another person or his, her, or its email address, or creating false accounts for the purpose of sending spam;
    • Data mining or harvesting any web property (including any External-Facing Service) to find email addresses or other user account information;
    • Sending unauthorized mail via open, third-party servers;
    • Sending email to users who have requested to be removed from a mailing list;
    • Selling to, exchanging with, sharing with, or distributing to a third party personal information, including the email addresses of any person without such person’s knowing and continued consent to such disclosure; or
    • Sending unsolicited emails to significant numbers of email addresses belonging to individuals and/or entities with whom you have no preexisting relationship;
  2. Send, upload, distribute, or disseminate, or offer to do the same, with respect to unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, excessively profane, hateful, violent, or otherwise objectionable material, or promote, support, or facilitate unlawful, hateful, discriminatory, or violent causes;
  3. Intentionally distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature;
  4. Conduct or forward multi-level marketing, such as pyramid schemes and the like;
  5. Generate or facilitate SMS, MMS, or other text messages or push notifications in violation of any applicable law including anti-spam, telemarketing, or telephone consumer protection laws or regulations;
  6. Use the services in any manner that violates any applicable industry standards, or third-party policies;
  7. Transmit material that may be harmful to minors;
  8. Illegally transmit another’s intellectual property or other proprietary information without such owner’s or licensor’s permission;
  9. Impersonate another person, entity, or CodeCaps (via the use of an email address or otherwise) or otherwise misrepresent themselves or the source of any communication;
  10. Violate the rights (such as rights of privacy or publicity) of others;
  11. Promote, facilitate, or encourage illegal activity;
  12. Interfere with other Users’ enjoyment of a service;
  13. Mislead people about voting processes or census processes;
  14. Engage in activity in connection with illegal peer-to-peer file sharing;
  15. Mine bitcoins and other cryptocurrencies;
  16. Sell, distribute, or export illegal or prescription drugs or other controlled substances or paraphernalia;
  17. Access (including through any interfaces provided with a service) any CodeCaps product or service or other service or website, in a manner that violates the terms for use of or access to such service or website;
  18. Operate an “open proxy” or any other form of Internet proxy service that is capable of forwarding requests to any end user or third-party-supplied Internet host;
  19. Perform significant load or security testing without first obtaining CodeCaps’s written consent;
  20. Remove any copyright, trademark, or other proprietary rights notices contained in or on the service or reformat or frame any portion of the web pages that are part of the service’s administration display;
  21. Access a third-party web property for the purposes of web scraping, web crawling, web monitoring, or other similar activity through a web client that does not take commercially reasonable efforts to identify itself via a unique User Agent string describing the purpose of the web client and obey the robots exclusion standard (also known as the robots.txt standard), including the crawl-delay directive;
  22. Use a service in any manner that would disparage CodeCaps;

To the extent a Customer uses the services for hosting, advertising, sending electronic messages, or for the creation and hosting of, or for posting material on, websites, each customer must:

  1. Comply with any notices received under digital copyright laws applicable in their jurisdiction and countries in which any of their users are located;
  2. Set up a process to expeditiously respond to notices of alleged infringement that comply with the relevant copyright legislation and to implement a suitable repeat infringers policy;
  3. Publicly display a description of its notice and takedown process under relevant copyright legislation on its instance of the services; and
  4. Comply with such processes, policy(ies), and description.

It is CodeCaps’s policy to respond expeditiously to valid notices of claimed copyright infringement, compliant with the copyright legislation. In appropriate circumstances, CodeCaps will terminate the accounts of Customers who CodeCaps suspects to be repeatedly or blatantly infringing copyrights.

If CodeCaps receives a notice alleging that material on a Customer’s instance of a service infringes another party’s intellectual property, CodeCaps may disable that Customer’s instance of the Service or remove the allegedly infringing material. If CodeCaps receives more than one such notice for the same customer, CodeCaps reserves the right to immediately terminate such customer’s subscriptions to the services as deemed necessary by CodeCaps to ensure continued protection or to prevent violations of other applicable laws or third parties’ rights.